Frequently Asked Questions

tv77 All Answers in One Place

From opening an account to bKash deposits, bonuses to security — find clear answers to the most common questions from Bangladeshi players here.

tv77 is a trusted online gaming platform for players in Bangladesh. On this FAQ page, we have provided detailed information on account registration, deposits and withdrawals, game rules, bonus terms, and safe gaming. If you cannot find the answer to your question here, our 24/7 Bengali live chat support is always ready.

Account

Account and Registration

To open an account at tv77, you will need an active mobile number and a valid email address. The registration process is simple — you can create an account in minutes by providing a few basic details. The platform is for people aged 21 and above only. Each person may create only one account.

After registration, tv77 will send a verification code to your mobile number. Use that code to activate your account. Additional information may be requested to verify your identity before your first withdrawal. This process is completely secure and your information is kept encrypted.

Click the "Forgot password?" option on the tv77 login page. Enter your registered mobile number or email and a reset link will be sent to you. Click the link to set a new password. It is recommended that your password be at least 8 characters long and contain a mix of numbers and letters.

No, each person is allowed only one account at tv77. If the same person creates multiple accounts, both accounts may be suspended and bonuses may be cancelled. This rule is strictly followed to ensure fair and responsible gaming.

Yes, you can log in to your tv77 account and update your email, mobile number, and payment details from the profile settings. Some changes may require re-verification. If you have any difficulty, contact the support team via live chat.
Payment

Deposits and Withdrawals

Deposits from bKash to tv77 are usually instant. The money will be added to your gaming balance within seconds of the payment being completed successfully. During peak banking hours it may take a few minutes at most. If the deposit does not reflect, let us know via live chat.

The minimum deposit amount at tv77 is ৳100 (for all payment methods) and the minimum withdrawal amount is ৳800. These limits apply to all payment methods available in Bangladesh — bKash, Nagad, Rocket, and bank transfer.

Withdrawals from tv77 to Nagad or any other method are generally processed within 30 minutes to 3 hours. Once a withdrawal request is submitted, the support team verifies and releases it. The process is faster when the correct payment details are provided.

tv77 does not charge any deposit or withdrawal fees on its end. However, your payment provider (such as bKash or your bank) may apply their own transaction charges. Check the fee policy of your payment method before making a transaction.

Yes, tv77 supports Rocket. You can deposit from as little as ৳100 using Rocket, alongside bKash, Nagad, and bank transfer. Make sure to use the correct tv77 account number when making a payment and keep the transaction reference number.

Log in to your tv77 account, go to the withdrawal section, select bank transfer, and enter your bank account details (bank name, branch, account number). The minimum withdrawal is ৳800. The process is completed within 30 minutes to 3 hours after the request is submitted.
Games

Games and How to Play

To bet on BPL and other cricket tournaments at tv77, first go to the cricket betting section. You can place bets on various markets before a match starts or while it is in progress — match winner, toss, top batsman, and many more. Check the odds before placing a bet and keep the maximum bet limit in mind.

Yes, the full live casino experience at tv77 can be enjoyed on a mobile browser. There is no need to download a separate app — simply open tv77.cam and play with a live dealer from any Android or iOS device. Keep a stable internet connection for the best experience.

RTP is the average rate at which a game returns money to players over the long term. For example, a game with a higher RTP has a greater chance of returning more overall in the long run. However, this is not a guarantee of winning in any individual session — every spin or round is completely independent.

PG Soft's Fortune Tiger, Gates of Olympus (Pragmatic Play), and JILI's Super Ace are extremely popular among Bangladeshi players at tv77. Spribe's Aviator crash game is also a favourite for many players. Go to the slots section to see the full list of games.

All games at tv77 run on technology from reputable software providers (such as PG Soft, Pragmatic Play, JILI, and Spribe), who use a Random Number Generator (RNG). This technology ensures that the outcome of every game is completely unbiased and unpredictable.
Bonus

Bonuses and Promotions

New members at tv77 receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. This means if you deposit ৳5,000, an additional ৳5,000 is added as a bonus. To receive this bonus, open a new account and make your first deposit — the bonus will be added automatically.

The wagering requirement for tv77's welcome bonus is 25x. This means you must wager 25 times the bonus amount before it can be withdrawn. For example, if you receive a ৳5,000 bonus, it becomes withdrawable after you have placed ৳125,000 in bets. See the full terms and conditions page for details.

tv77's VIP program has three tiers — Bronze, Silver, and Gold. You can move up automatically through regular play. Bronze members receive up to 0.3% weekly cashback, Silver members receive 0.5%, and Gold members receive 0.8% weekly cashback.

VIP cashback is calculated each week and added to your account at a set time. The cashback amount depends on your total betting activity for that week. Contact tv77 support for the exact credit date and further details.

A bonus may be cancelled if multiple account use, providing false information, breaching bonus terms, or dishonest activity is found. If you play honestly within the bonus terms, there is no risk of cancellation. If you have any questions, speak with support in advance.
Security

Security and Responsible Gaming

tv77 uses SSL encryption technology to keep all personal and financial information secure. Your data is never sold or shared with third parties. Read our privacy policy for more details.

tv77 is for people aged 21 and above only. Minors are not permitted to open an account. If there is any doubt during age verification, we may request additional documents. Responsible gaming is our highest priority.

Yes, tv77 offers a self-exclusion feature. If you feel that gaming is having a negative impact on your life, you can take a break from your account for a set period or permanently. Contact support via live chat to use this option.

Yes, as part of responsible gaming, tv77 allows players to set daily, weekly, or monthly deposit and betting limits. This is effective in avoiding excessive play. Use the account settings or contact support to set a limit.

tv77's support team is available 24 hours a day, 7 days a week via live chat in Bengali. You can reach out at any time for technical issues, payment questions, or responsible gaming advice. Support is also available by email.

Still have questions? Contact support

Our 24/7 Bengali live chat support is always ready to give you direct and quick answers to any question. Or log in to tv77 directly and start playing.

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24/7 Live Chat — Instant support in Bengali
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Withdrawal time: 30 minutes to 3 hours